Privacy Policy | FP Smith Parts & Equipment
FP Smith Parts & Equipment ("FP Smith," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our eBay store, contact us by phone or email, visit our location, or otherwise engage with our services.
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We are a family-owned business located at 3190 Ramsey Rd., Fairfield, CA 94534, established in 1947, specializing in new OEM surplus, quality used, reconditioned, and vintage parts and components for heavy construction, mining, and agricultural equipment.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information that identifies you as an individual, which you provide directly to us, including:
- Contact details: Name, company name, email address, phone number, mailing address, and billing/shipping address.
- Account or order information: Username, password (if you create an account), purchase history, quote requests, and payment information (processed securely by third-party providers).
- Business information: Company details, equipment type or model numbers relevant to parts inquiries.
Usage and Technical Information
Collected automatically when you interact with our website or Services:
- IP address, browser type, device information, operating system, and referring URLs.
- Cookies, web beacons, and similar tracking technologies to analyze site usage, improve functionality, and personalize your experience.
- Log data such as pages visited, time spent on pages, and search queries.
We do not knowingly collect personal information from children under the age of 18.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process orders, quotes, and transactions for heavy equipment and tractor parts.
- To communicate with you regarding orders, shipments, customer service, or promotional offers (with your consent where required).
- To improve our website, Services, and inventory offerings.
- To personalize your experience and provide relevant product recommendations.
- To comply with legal obligations, prevent fraud, and enforce our terms.
- For internal business purposes, such as analytics, auditing, and record-keeping.
3. How We Share Your Information
We may share your information in the following limited circumstances:
- With service providers who assist us in operating our business (e.g., shipping carriers, payment processors, website hosting, email service providers). These parties are contractually obligated to protect your information.
- With business partners or affiliates when necessary to fulfill orders or provide services.
- In connection with a business transfer, such as a merger, acquisition, or sale of assets.
- When required by law, court order, or government request (including to comply with California or federal regulations).
- To protect our rights, property, or safety, or that of our customers or the public.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, remember preferences, and analyze traffic. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our site.
We may use third-party analytics tools (e.g., Google Analytics) to understand user behavior. These tools may collect anonymous data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices (California Residents)
As a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
- The right to know what personal information we have collected about you.
- The right to request deletion of your personal information (subject to exceptions).
- The right to opt out of the sale of personal information (we do not sell it).
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, contact us using the details below. We will verify your identity before processing requests.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Users
Our Services are primarily directed to users in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
9. Third-Party Links
Our website or communications may contain links to third-party sites (e.g., manufacturers or shipping carriers). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
FP Smith Parts & Equipment
3190 Ramsey Rd.
Fairfield, CA 94534
Phone: (707) 864-1122
