Shipping Policy | Fast & Reliable Delivery | FP Smith Parts & Equipment

Shipping Policy | Fast & Reliable Delivery | FP Smith Parts & Equipment

With 79 years of expertise, FP Smith Parts & Equipment offers fast, reliable shipping on millions of parts physically stocked at our 20-acre facility in Fairfield, California. Because we stock most parts ourselves — not brokered — we can often ship the same day.

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Shipping Information

Same-Day Shipping

Orders placed before 3:00 PM PST (Monday–Friday) typically ship the same day, subject to availability and order confirmation.

Expedited & Worldwide Shipping

  • Expedited domestic shipping options available
  • Worldwide export shipping supported
  • Special handling and crating available for large or heavy items

Order Processing

Most orders are processed quickly because we physically stock the majority of our inventory. You’ll receive a shipping confirmation with tracking information once your order has shipped.

Why FP Smith Shipping Is Different

  • Physical Stocking Advantage: Most parts are already in our warehouse — no waiting for dropshipping.
  • Same-Day Fulfillment: Orders before 3 PM PST often ship the same day.
  • Expert Packaging: We are skilled to professionally pack your order to arrive undamaged.
  • Reliable Tracking: You’ll receive clear tracking information for every shipment.
  • Global Reach: We regularly ship to customers around the world.

Additional Support

  • Technical support and parts identification available before ordering
  • Core exchange and rebuild services offered
  • 99.8% positive customer feedback

Frequently Asked Questions

Processing Time

  • We ship Monday through Friday
  • Most in-stock orders ship the same day if received before 3:00pm Pacific Time
  • Orders placed after 3:00pm Pacific Time, on weekends, or on holidays will be processed the next business day
  • Special order items, reconditioned parts and components, used parts pulled from dismantled machines in our yard, and parts needing to be cleaned in our shop may require additional time

Domestic Shipments

  • We use UPS and FedEx for ground and air shipments in the US and Canada up to 150 lbs.
  • Smaller parcels ship by FedEx OneRate which offers 2-day air service at a special lower cost
  • Expedited shipping options are available — contact us directly if you need assistance
  • We can ship collect using the customer’s UPS or FedEx account
  • Sorry, we are unable to ship by US Mail

LTL Truck Shipping

  • We use XPO freight and will ship freight collect to your destination, or to an XPO terminal to be held for pickup
  • Customers can use their preferred carrier to ship on their freight account
  • We are equipped to handle large shipments
  • Contact us for a shipping quote

International Shipments

  • We use UPS and FedEx for international shipping up to 150 lbs.
  • We can ship on the customer’s UPS or FedEx account collect
  • We have heavyweight international shipping options available upon request
  • We can ship DHL collect, but customers must set up the shipment on their own account and provide us with the air waybill and shipping label
  • We are equipped to handle partial or full container loads
  • We can fill out required Customs documentation
  • Customers are responsible for all duties and taxes to import into their Country

Shipping Costs

Shipping rates are calculated based on:

  • Weight and dimensions of your package
  • Shipping destination (Business or Residential)
  • Chosen shipping method
  • Insured value

Have a shipping question, contact us today!

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800-558-7228 or (707) 864-1122
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Same-day shipping on orders placed before 3 PM PST • Expert help available Monday–Friday